Get Converged!
Avaya Communication Products:- Avaya Partner ACS System
- Avaya Partner Small Office Edition (SOE)
- Avaya Quick-Edition
- Avaya IP Office Small Office Edition (SOHO)
- Avaya Merlin Magix
- Avaya IP Office
- Avaya Communication Manager S8300
- Avaya Communication Manager
- Avaya Media Servers
- Avaya Media Gateways
- Avaya S8400 (formerly known as S8100)
- Avaya S8500 (also Avaya S8510)
- Avaya S8700 (Avaya S8710, S8720, S8730)
- Avaya IG550 Integrated Gateway
- Avaya G250 Media Gateway (G150 Gateway)
- Avaya G350 Media Gateway
- Avaya G700 Media Gateway
- Avaya G450 Media Gateway
- Avaya G650 Media Gateway
- Avaya G860 High-Density Trunk Gateway
- Other Avaya Communication Products
- Avaya Voicemail Solutions
IP Telephony
- Multisite Networking
- Avaya One-X Mobile
- VoIP Service Provider
- VoIP PC Softphone
- Avaya VoIP Hardphone & Deskphones
- VoIP Trunking & SIP Trunking
- Avaya SIP Deskphone & Hardphones
- SIP Service Provider
- IP Solutions for Small Businesses
- IP Solutions for Mid-Sized Businesses
- IP Solutions for Large Enterprises
- Mobile Gateways
- IP Mobility Options
Unified Communication
- Voicemail to Email and Email Integration
- Speech Access
- Home Worker Solutions
- Remote Office Solutions
- Text to Speech
- Call Recording
- Conference Bridges
- IVR (Interactive Voice Response) & eIVR
- CRM Integration
- VPN Options: Connect remote workers!
- Web Collaboration
Other Keywords
- IP Office Techs
- IP Office Careers
- IP Office Programmers
- VoIP Techs
- VoIP Careers
- VoIP Engineers
- CCNA, CCIE, CCVP, ACE, ACS, ACA, MSCE
- Definity Techs
- Avaya programmers
- Avaya installers
- Avaya managers
- ACM techs
- IT managers
- Telephony specialists
- UM specialists
Converged Maintenance Services
Converged Communication Systems, LLC, provides premier phone system solutions and data networking equipment for your small, mid-sized and large enterprise needs. Below is a snapshot of some of the services we offer:Contact CCS sales and design department for more information 877-598-3999.
Focusing on industry leading Avaya Communication telephone systems and IP telephony solutions, Converged Communication Systems provides a complete telecommunication package. From dial-tone and internet services, industry leading telephone solutions, superior professional service and installation to exception post-installation maintenance support that is offered nationwide. We have achieved a 99% customer retention rate by provide expert support with quick response and resolution times.
Avaya Maintenance Support Packages
Partner Maintenance and Support Merlin Maintenance and Support IP Office Maintenance and Support Definity Maintenance and Support Communication Manager Maintenance and Support
Support Footprint
Nationwide onsite and remote services available with centrally located Chicago Support Headquarters.
Packages
Standard onsite business 8-5 Mon-Fri Business Critical 24/7 Weekend Support Time and Materials support available Remote programming assistance packages available Network monitoring and diagnostic
Support Services & Service Offerings:
- -Phone System installation
- -Corporate Training (End user and administrative)
- -Pre-project planning
- -System and solution design
- -Implementation services
- -Wiring and cabling
- -First Day of Business Support
- -Data Network Assessments
- -Traffic Assessments (for trunk utilization)
- -Network implementation
- -Part replacement
- -Remote maintenance and remote support
- -Onsite support and maintenance
- -Remote monitoring
- -Next day replacement services
- -RMA and return services
- -24/7 Business Critical response available
- -Standard business coverage
- -Post-Warranty support available
- -and more...