Converged Communication Systems


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Avaya Communication Products:

IP Telephony

Unified Communication

Other Keywords

  • IP Office Techs
  • IP Office Careers
  • IP Office Programmers
  • VoIP Techs
  • VoIP Careers
  • VoIP Engineers
  • Definity Techs
  • Avaya programmers
  • Avaya installers
  • Avaya managers
  • ACM techs
  • IT managers
  • Telephony specialists
  • UM specialists

Avaya CRM Integration

If you are looking for integration into your existing CRM, database, or customer relationship management software you have came to the right place. Avaya's open architecture allows you to integrate with open standard CRM and database solutions. This increases employee productivity, customer satisfaction, speed to assist customers, increased customer awareness and better tracking.

No matter which phone system you select we can ensure your CRM product is capable of integrating with your existing CRM software.

Contact our sales and support design center for more details 877-598-3999.

Some powerful applications include:
Microsoft CRM
Screen pops to database
Screen pops to Outlook
Dial by database
Dial by Outlook
Update notes in your CRM or database
ACT, Goldmine and Maximizer support with IP Office and Phone Manager PRO
IP Office TAPI license for all other servers that need TAPI integration
AES Enterprise Class Server
Caller-ID popping
Auto updates of notes field
And more...