Converged Communication Systems


Get Converged!

Avaya Communication Products:

IP Telephony

Unified Communication

Other Keywords

  • IP Office Techs
  • IP Office Careers
  • IP Office Programmers
  • VoIP Techs
  • VoIP Careers
  • VoIP Engineers
  • Definity Techs
  • Avaya programmers
  • Avaya installers
  • Avaya managers
  • ACM techs
  • IT managers
  • Telephony specialists
  • UM specialists

About us!

Converged Communication Systems, LLC, is a premier Avaya Communication partner. We are in the top 1% of Avaya partners nationwide and are fully certified and authorized for all Avaya Communication products and services. Our centrally based Chicago network monitoring and remote dispatch center provides premier installation, implementation, project planning, cabling, data networking implementation and design, phone system implementation and design, IP telephone support, maintenance, IT consulting and advanced application professional services.

Onsite Service Professionals:
The CCS Support team can be dispatched onsite to perform installation services, maintenance services, time and materials labor, wiring and cabling, moves, adds, changes, migrations and upgrades along with a number of onsite tasks. We have corporate trainers and programmers to assist with onsite duties as well as first day of business support.

Remote Service Professionals:
The CCS Support team remote staff is comprised of engineers anywhere from Tier 1 to Tier 4 support personnel ready to assist with service and support needs. The CCS Support Group has achieved many different levels of technical certifications and authorizations as well as top honors in customer satisfaction. In the Avaya world, we have achieve ACE (Avaya Certified Expert) status which is the highest level of certification Avaya has for technical personnel that Avaya Tier 4 engineers and research and development (R&D) are required to have.

Sales and Design Center:
Our sales and design center can help you build and map out your voice and data infrastructure planning for your business needs today and tomorrow. Our professional staff of Account Managers are ready to assist your business with voice and data equipment needs.

Converged Communication Systems
Converged was founded by principles that firmly believed that a high level of support was key to business success. We are a support company first and foremost and sell end to end solutions. We provide robust service and maintenance resources to help your business succeed in achieving their ultimate goal of a flexible, reliability, and easy to use communication system. Some companies that lack an IT department use the CCS voice and data support group for all their needs. Our founders have a rich history of the telecommunication industry working with AT&T to Lucent in the past and formulating a company based on Avaya distribution channel model to provide excellent sales and support resources to customer nationwide and globally.

For more information please contact our sales and design center 877-598-3999.