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Avaya Communication Products:- Avaya Partner ACS System
- Avaya Partner Small Office Edition (SOE)
- Avaya Quick-Edition
- Avaya IP Office Small Office Edition (SOHO)
- Avaya Merlin Magix
- Avaya IP Office
- Avaya Communication Manager S8300
- Avaya Communication Manager
- Avaya Media Servers
- Avaya Media Gateways
- Avaya S8400 (formerly known as S8100)
- Avaya S8500 (also Avaya S8510)
- Avaya S8700 (Avaya S8710, S8720, S8730)
- Avaya IG550 Integrated Gateway
- Avaya G250 Media Gateway (G150 Gateway)
- Avaya G350 Media Gateway
- Avaya G700 Media Gateway
- Avaya G450 Media Gateway
- Avaya G650 Media Gateway
- Avaya G860 High-Density Trunk Gateway
- Other Avaya Communication Products
- Avaya Voicemail Solutions
IP Telephony
- Multisite Networking
- Avaya One-X Mobile
- VoIP Service Provider
- VoIP PC Softphone
- Avaya VoIP Hardphone & Deskphones
- VoIP Trunking & SIP Trunking
- Avaya SIP Deskphone & Hardphones
- SIP Service Provider
- IP Solutions for Small Businesses
- IP Solutions for Mid-Sized Businesses
- IP Solutions for Large Enterprises
- Mobile Gateways
- IP Mobility Options
Unified Communication
- Voicemail to Email and Email Integration
- Speech Access
- Home Worker Solutions
- Remote Office Solutions
- Text to Speech
- Call Recording
- Conference Bridges
- IVR (Interactive Voice Response) & eIVR
- CRM Integration
- VPN Options: Connect remote workers!
- Web Collaboration
Other Keywords
- IP Office Techs
- IP Office Careers
- IP Office Programmers
- VoIP Techs
- VoIP Careers
- VoIP Engineers
- CCNA, CCIE, CCVP, ACE, ACS, ACA, MSCE
- Definity Techs
- Avaya programmers
- Avaya installers
- Avaya managers
- ACM techs
- IT managers
- Telephony specialists
- UM specialists
Avaya IVR
Avaya and third party Interactive Voice Response systems are available through the CCS sales and support design center 877-598-3999.Avaya's Conversant was the foundation that kept early users of IVR platforms alive. Now, IVR technology has come down in price and is now available and very economical for all size customers.
IP Office IVR License
Once you purchase Avaya IP Office phone system and voicemail pro application, you have the ability to add licenses for basic IVR actions like text to speech as well as database dips to ODBC databases. Some of the basic uses include reading customers back account status from a Microsoft Access database and if the balance is negative customers can be transferred to the next available rep.
Objectworld IVR License
If you elect to purchase Obecjtworlds robust unified voicemail solution you have the ability to add IVR intregration from this product - no separate server is needed.
Computer Instruments Server
This solution allows for a number of different applications including Power dialer application, data dips into database, and unified communication. While your inbound agents are waiting for calls, why not have your IVR server perform an outbound call campaign and present agents that are not busy with calls.
Other IVR Solutions
There are a number of other solutions on the market today. Contact us at 877-598-3999 for more information.
Phone System Mobility
Wireless
Small Business
Midsized Business
Enterprise Solutions
Data Networking
Advanced Applications
IP Deskphones
Telephones